Returns & Exchanges

At Vitalix Hair Growth Solution, we stand behind the quality of our products and offer a 30-day satisfaction guarantee. If you are not completely satisfied with your results, we are here to help with a straightforward return or exchange process.

Return Process

• 1.
  Initiate Your Request

  Contact our dedicated support team at support@vitalixhair.com within 30 days of receiving your order to request a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Safely pack the items in their original packaging, ensuring all bottles and promotional materials are included to qualify for a full refund.

• 3.
  Ship to Vitalix

  Affix the provided return shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will process your refund to your original payment method within 5-7 business days.